Knowledge

We occasionally hear of bribery cases and unethical business conduct making front page news.  However millions of companies are making deals and undertaking agreements every day.  Some of these …

It is normal for some products to have manufacturing defects especially in mass production of commodity products. Such products should have generous return policies for the end consumer.  Goods …

Supply chain management (SCM) is where companies are able to manage their entire supplier network as one entity.  Starting with managing the companies that procure their raw materials and up until …

A warranty is a promise by a manufacturer that a certain product is free from defects and that it will perform optimally as required.  A guarantee, though similar to a warranty, is an assurance by …

One of the most talked about challenges in business today is how to gain more market share. The more of the marketplace that is buying your product, the more profit you generate. There are dozens, if …