• Case Study
     -  Richard F.
    March 23, 2016

    Having significant market share most likely means you offer a quality product. Nothing on the design side needs to change; customers flock to you because they know what you're selling is worth every …

  • Insight
     -  Richard F.
    March 13, 2015

    The world of business is alive with tips for connecting with new customers through the power of SEO, social media and other marketing strategies. We go out of our way to lure them in with discounts …

  • Insight
     -  Anand S.
    February 17, 2016

    Markets have become deeply customer focused. Manufacturing and shipping products is only half the job. An equal half lies in warranty management and services throughout the product’s lifetime. & …

  • Insight
     -  Dimitrios Matsoulis
    July 25, 2015

    Manufacturing and supply chain activities are almost never as perfect as non-manufacturing outsiders assume. A software bug or a machine breakdown have the potential to bring whole factories or …

  • Insight
     -  Daniel G.
    November 19, 2013

    It is normal for some products to have manufacturing defects especially in mass production of commodity products. Such products should have generous return policies for the end consumer.  Goods …

  • Insight
     -  Rasel T.
    August 20, 2014

    Refurbished products are products that were returned to the seller or manufacturer for some reason. They were then fixed and have regained their functionality as they should have been originally. …

  • Insight
     -  Daniel G.
    November 25, 2013

    A warranty is a promise by a manufacturer that a certain product is free from defects and that it will perform optimally as required.  A guarantee, though similar to a warranty, is an assurance …